Help Center

Question 1

How do I upload my production budget?

Accepted Answer

Navigate to the Budget page and click 'Upload Budget'. You can upload CSV or PDF files. Our system will automatically parse your budget and identify line items that may qualify for various incentives.

Question 2

How accurate are the incentive calculations?

Accepted Answer

Our calculations are based on the latest publicly available incentive program guidelines. However, final qualification is always subject to review by the relevant film commission or tax authority. We recommend consulting with a qualified production accountant for official filings.

Question 3

Can I track applications to multiple jurisdictions?

Accepted Answer

Yes! The Application Tracking feature allows you to monitor your submissions across all jurisdictions simultaneously. You can track status, deadlines, and required documents for each application.

Question 4

How often is the incentive database updated?

Accepted Answer

We update our incentive database weekly to reflect the latest changes in program guidelines, rates, and requirements. Major program changes are updated within 24-48 hours of announcement.

Question 5

Can I share my project with my team?

Accepted Answer

Yes, all paid plans include team collaboration. You can invite team members with different permission levels (viewer, editor, admin) to collaborate on projects.

Question 6

What happens when my free trial ends?

Accepted Answer

At the end of your 14-day trial, you'll be asked to choose a plan. If you don't subscribe, your account will revert to the Free plan with limited features. Your data will be preserved.

Help Center

Getting Started Guide

Uploading Your Budget

Comparing Jurisdictions

Frequently Asked Questions

Chat Support

Email Support